Items can be exchanged within 7 days of purchase or delivery.
Product must be unused, unwashed, and in original packaging.
Tags and invoice must be attached.
We do not offer cash refunds.
Items purchased on sale or during promotional offers are not eligible for exchange or return.
Size exchanges are allowed once per order, subject to availability.
Please inform us within 24 hours of receiving the parcel with pictures. We’ll arrange a prompt replacement.
The customer bears return shipping costs for size or preference-based exchanges.
We cover shipping if there is a defect or wrong item sent.
For assistance, reach out via WhatsApp at +92 317 2228000 or email at theharfstudio@gmail.com.